Position: Case Manager
Reports to: Family Care Team Manager
Status: Hourly
Hours: 20–25/week

PURPOSE: Provide Christ-centered customer service to Project 1.27 families throughout their foster and
adoption process in order to fulfill the vision and mission of Project 1.27.

SCOPE: Responsible for family recruitment, training, tracking and ongoing support.

RESPONSIBILITIES:
Family Recruiting and Support

• Orient, provide pre-certification, placement and post-placement support to assigned families
• through timely responsive contact and proactive monthly contact.
• Develop and maintain knowledge and relationships surrounding foster care and adoption in Colorado in order to provide families with up-to-date support and resources.
• Complete and return family packets in a timely fashion.
• Prepare Family Covenants and attend adoption hearings when possible.
• Review child profiles sent to Project 1.27 for possible matches for our agency partners.
• Represent Project 1.27 at community awareness events as needed.

Family Training and Resources

• Facilitate and lead assigned family info night and training segments.
• Contribute to and support family content creation for distribution via various channels
• including website, e-newsletters, social media and print newsletters.

Organizational Management

• Data management: Utilizing Project 1.27’s database, accurately track family statistics and
• other needed information in order to provide proactive customer service, engagement and accurate reporting.
• Provide accurate information for P1.27 awareness and informational resources.
• Ensure confidentiality and security of family records.
• Other duties as assigned.

Qualifications

• Character
  • Is a consistent witness for Jesus Christ.
  • Maintains a Christ-like attitude in dealing with people within and outside of Project 1.27.
  • In full agreement with Project 1.27 mission, vision and values.
  • Required to sign a statement of faith, staff covenant and staff/volunteer policy letter.
  • Willing to uphold the mission, staff and stakeholders in prayer.
  • Adaptable and discrete, maintains a high level of confidentiality.
  • Self-starter who gets things done; able to inspire and motivate others.
• Competency
  • Demonstrated people and relationship development skills.
  • Excellent written and verbal communication skills including up-front training, phone and electronic communication skills.
  • High-level computer skills with MS Office programs (Word, Outlook, Power Point, Excel) and web-based applications (Google Chrome, Drive, Remote Desktop, etc.)
• Database management experience
• Three or more years experience working with foster care, adoption or related social services. County child welfare caseworker experience preferred.
• Bachelor degree in social sciences. Masters preferred.
• Team player with the ability to anticipate needs, take initiative, set goals and achieve them.

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